Let us be clear up front, because this matters.
Volunteer Septic is a referral and connection service. We are not a septic company.
We do not employ technicians. We do not perform septic work. We do not pump tanks, repair drain fields, or install systems, and we do not hold a septic license.
What we do is simple: we connect homeowners in Anderson County and the surrounding counties with a local licensed septic provider.
Volunteer Septic is run locally, based in Rocky Top in Anderson County. The homeowners we help are spread across this part of East Tennessee: Anderson County first, plus Campbell County, Union County, and the northern Knox County fringe, with extended coverage into Scott and Roane counties.
Why This Site Exists
If you have never dealt with a septic problem before, it can be hard to know who to call. A slow drain, a soggy spot in the yard, or a tank that is due for pumping does not wait for a good time.
This site was built to make that first step easier. You can read plain information about pumping, repairs, drain fields, inspections, and costs, and then make one call to get connected with a provider who serves this area.
How the Connection Works
- You Call or Text Us or submit the form below.
- You tell us where you live and what is happening with your system.
- We connect you with a local licensed septic provider.
- The provider talks with you directly, gives you the quote, and does the work if you hire them.
The quote comes from the provider, not from us. Any agreement for work is between you and the provider. Before you hire anyone, ask about their license, what the job includes, and what it will cost in writing. That is fair to ask, and a good provider will expect it.
For general price context, septic pumping in this area typically runs $275-$625. Prices vary by tank size, access, and condition, so treat any range on this site as general information, not a guaranteed quote.
How This Service Makes Money
We want to be honest about this too.
The provider pays a referral or marketing fee for the connection. There is no charge to homeowners for using this connection service. You do not pay extra for the connection, and using this site does not add a fee on top of the provider’s quote to you from us.
That setup lets us keep the information on this site free to read and the phone line available for local homeowners.
What We Will and Will Not Do
We will:
- Listen to what is going on with your system
- Help you understand which service you likely need
- Connect you with a local licensed septic provider
We will not:
- Diagnose your system over the phone as a final answer
- Give you a guaranteed price for work we do not do
- Send our own crew, because we do not have one
Septic systems in Tennessee are permitted and inspected under Tennessee Department of Environment and Conservation (TDEC) rules. That is why the actual work should be handled by a licensed provider who knows those rules.
Contact Us
Ready to get connected, or just have a question about where to start?
Request a connection online:
Prefer to text? Choose ‘Text me’ above and we will text you back.
When you call or submit the form, it helps to have ready:
- Your town and whether you are on septic or not sure
- The age of your system, if you know it
- When the tank was last pumped, if you know it
- What you are seeing, hearing, or smelling that has you concerned
Do not worry if you do not know all of that. Most homeowners do not. Just tell us what you know and we will take it from there.
Call or Text Us today and we will connect you with a local licensed septic provider serving Anderson County and the surrounding counties.